Privacy
Privacy Policy
Last Updated: November 20, 2022
Introduction
This Privacy Policy outlines how LeadConnect360, LLC ("LeadConnect360", "we", "our", or "us") collects, uses, discloses, and protects the information you provide when using our services, including the services available through our website and any associated software or tools (collectively, the "Services"). By using the Services, you consent to the data practices described in this Policy.
Information We Collect
Personal Information
When you inquire about or register for our Services, we collect personal information such as your name, company, address, phone number, and email (“Personal Contact Information”). When purchasing our Services, we may also collect billing details like your billing name, address, and payment information (“Billing Information”).
Data, Diagnostic & Login Information
You may upload or create company descriptions, logos, custom email templates, user email IDs, and more (“Data”) through the platform. This information is stored on LeadConnect360’s systems. In the case of technical issues, we may request crash logs or diagnostics containing system-level data like browser version, OS, or user email address (“Diagnostic Information”). Login information may be saved locally as cookies to streamline your access.
Analytics Information
We use cookies, tracking pixels, and similar technologies to collect analytics about your interactions with our website (“Analytics Information”). This includes browser details, IP addresses, device type, and navigation behavior on our site. Third-party vendors, such as Google, may also collect data for ad personalization purposes. You may opt out of personalized ads via
Google Ads Settings
or
.
Geo-Location
We currently do not collect real-time location data. Should we do so in the future, we will obtain your explicit consent.
How We Use Your Information
Personal Contact Information is used to deliver Services, send updates, and communicate marketing or transactional messages.Billing Information is processed securely by Stripe (stripe.com). We do not store this data directly.Data and Diagnostic Information help us maintain and improve our Services.Analytics Information helps us understand user behavior, enhance features, and ensure performance.
Information Sharing and Disclosure
Third-Party Integrations
You may choose to connect LeadConnect360 with third-party platforms (e.g., Facebook, LinkedIn). We are not responsible for how those platforms use your data.
Marketing & Publicity
With your consent, we may display your company name and logo on our website or marketing materials to identify you as a client.
No Sale of Personal Data
We do
not
sell, rent, or trade your personal data to third parties.
Trusted Service Providers
We may share limited data with third-party providers who support our operations (e.g., data storage, analytics, customer support). These parties are contractually bound to confidentiality and can only use your data as needed for service delivery.
Legal Disclosures
We may disclose your information if required by law or to comply with legal processes, including fraud investigation or protection of rights.
Use of Non-Personal Information
Aggregate, anonymized information (e.g., usage trends, general demographics) may be disclosed for research or business analysis.
Data Retention and Security
We store your data on secure U.S.-based servers and retain it only as long as needed to provide our Services or comply with legal obligations. Upon account deletion, we will begin removing your data from active systems and backups within a reasonable period.
Privacy Rights
European Union (GDPR)
If you are located in the EU, UK, or EEA, you may request:
Access or deletion of your Personal DataCorrection of inaccurate dataRestriction or objection to processing
Requests can be sent in writing to:
California Residents (CCPA)
California users may request details about data collection and deletion by contacting us via the above email or link on our website.
Community Features
Any data shared in public forums, such as blogs or discussion boards on LeadConnect360, may be visible to other users and retained even after account deletion.
Business Transfers
If LeadConnect360 is acquired or merges with another company, your information may be transferred as part of that transaction and remain protected by this Policy.
Changes to This Policy
We reserve the right to update this Privacy Policy. If changes are material, we’ll notify you via email or post a notice on our website. Continued use of the Services after such changes constitutes acceptance.
Contact Us
For any questions or concerns about this Policy, please reach out:
LeadConnect360, LLC
Attn: Privacy Officer
[Jacksonville Florida]
Jacksonville, Florida 32258
Email: